win71's Privacy Policy
Your personal information is completely safe with us — we protect your privacy at all times through SSL encryption and a strict data protection process.
This Privacy Policy ("Policy") describes in detail how win71 collects, uses, stores, and protects the personal information of users on its platform. By using win71's website, application, or any of its services, you are considered to have accepted the terms of this Policy. We always treat your privacy as our highest priority.
1 Definitions & Scope
The key terms used in this Policy are defined as follows:
Platform
win71's website (win71.lat), mobile application, and all associated digital services are collectively referred to as the "Platform". This Policy applies across all of these channels.
Personal Information
"Personal information" refers to data that can directly or indirectly identify a specific individual. This includes: name, phone number, email address, IP address, transaction details, and device identifier data.
Processing
Any operation involving the collection, recording, organization, structuring, storage, adaptation, modification, retrieval, consultation, use, disclosure, or deletion of data is considered "processing".
This Policy applies only to information collected through the win71 platform. Third-party websites or applications are outside the scope of this Policy.
2 What Information We Collect
The following types of information are collected when you create an account, log in, and use services on the win71 platform:
Registration & Identity Information
- Full name and username
- Mobile phone number
- Email address
- Date of birth (for age verification)
- National ID information (when identity verification is required)
Financial & Transaction Information
- Mobile banking numbers (bKash, Nagad, Rocket, Upay)
- Deposit and withdrawal history
- Transaction amounts and timestamps
Technical Information
- IP address and device information
- Browser type and version
- Operating system information
- Platform access times and session data
- Information collected through cookies and similar tracking technologies
Gameplay & Activity Information
- Gaming history and preferences
- Bet amounts and outcomes
- Records of communication with the support team
We collect only the information that is necessary. Collecting irrelevant or excessive information is against win71's policy.
3 Purpose of Data Use
win71 uses information collected from users for specific and lawful purposes. Those purposes are described in detail below:
Account Management & Service Delivery
Information is used to create and maintain your account, keep the login process secure, process transactions, and handle rewards and bonuses.
Identity Verification & Fraud Prevention
Information is used to ensure platform security and to prevent unauthorized access, fraud, and money laundering. This information also helps meet regulatory requirements.
Customer Support
To provide effective 24/7 assistance through live chat and email, the support team may access information related to your account and transactions.
Service Improvement
User behavior is analyzed to improve the platform's functionality, usability, and content. This is done entirely on the basis of anonymous statistics.
Marketing & Communications
With your consent, messages about relevant offers, bonuses, and updates may be sent to you. You can withdraw this consent at any time.
Legal Compliance
Information may be processed in accordance with applicable laws, regulations, or court orders. In such cases, win71 always treats its legal obligations as the highest priority.
4 Data Sharing & Disclosure
win71 never sells, rents, or transfers your personal information to third parties for commercial purposes. Information may only be shared in the following limited circumstances, and only to the extent necessary:
Service Provider Partners
Minimum necessary information may be shared with selected technology partners for payment processing (bKash, Nagad, Rocket, Upay), technical support, and security services. These partners are bound by data confidentiality agreements.
Game Providers
Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt may process certain technical data to manage gameplay. Each provider follows its own privacy policy.
Legal & Regulatory Authorities
It is our legal obligation to provide necessary information to the relevant authorities as part of a court order, investigation, or legal process.
Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred to the new entity. In such cases, we will notify users in advance.
Outside of the reasons listed above, win71 does not share your information with third parties under any circumstances. Protecting your information is our first responsibility.
5 Data Retention & Security
win71 takes industry-standard technical and organizational measures to ensure the security of your information.
Encryption & Secure Connections
- All data transmissions are secured through SSL/TLS encryption.
- Stored sensitive data is protected by AES-256 encryption.
- Passwords are never stored directly — they are kept only in hashed form.
Access Controls
- Only authorized personnel are permitted to access sensitive information.
- All access is logged and regularly audited.
- The use of Two-Factor Authentication is encouraged.
Data Retention Period
Information is retained for as long as your account is active, and after account closure for as long as required to meet legal and regulatory obligations. Once the purpose has been fulfilled or the specified period has ended, information is securely deleted or anonymized.
Data Breach Procedure
If any unauthorized access or data breach occurs, win71 will notify the affected users as quickly as possible and take the necessary protective measures.
100% secure data transmission over the internet is not possible. However, we are committed to ensuring the highest level of industry-standard protection.
6 Cookies & Tracking Technologies
The win71 platform uses cookies and similar tracking technologies that enhance your browsing experience.
Essential Cookies
These cookies are essential for the platform's core functionality. This includes maintaining login sessions, storing security tokens, and retaining form data. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences, such as language selection and display settings. Disabling these cookies may prevent some features from being available.
Analytics Cookies
These cookies are used to collect anonymous statistics about platform usage. The user's identity is never revealed through this process.
Cookie Controls
You can delete existing cookies or prevent new cookies from being set at any time through your browser settings. However, this may affect some of the platform's functionality.
7 Third-Party Services
win71 uses trusted third-party services to run the platform smoothly. Each provider has been selected based on their data protection commitments.
Payment Processing
Transactions are processed through bKash, Nagad, Rocket, and Upay. Each of these platforms has its own privacy policy. During payment, your financial information is sent directly to the secure servers of the relevant payment provider.
Gaming Software Providers
Each game provider, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, and Microgaming, follows international data protection standards. During gameplay, technical data is processed directly on game servers.
Analytics Services
Anonymous analytics services may be used to monitor platform performance. It is never possible to identify an individual from this analytics data.
Third-party services are governed by their own privacy policies. win71 is not responsible for their data collection and use.
8 User Rights
Every win71 user retains the following rights over their personal information:
Right to Access
You may ask at any time what information win71 holds about you. We will provide you with a copy of your information through the support team.
Right to Rectification
If any information stored about you is incorrect, you may request that it be corrected. Information can be updated through your account settings or with the assistance of the support team.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal or regulatory obligations.
Right to Object to Processing
Consent given to receive marketing messages can be withdrawn at any time. Notifying the support team will stop marketing communications.
Right to Data Portability
You can request that your data be provided in a structured, machine-readable format.
To exercise these rights, contact our support team via live chat or by email at [email protected]. We will try to respond to your request within 30 days.
9 Protection of Minors
win71 provides services only to those aged 21 or above. Protecting minors is one of our highest responsibilities.
Age Verification
Date of birth is verified at the time of registration. In suspicious cases, additional identity verification may be required. Using an account in the name of a minor is strictly prohibited.
No Collection of Minors' Data
win71 does not intentionally collect any information from persons under the age of 21. If it becomes known that any minor's information has been collected unintentionally, that account will be immediately closed and all data will be deleted.
If you suspect that a minor is using win71, please notify the support team immediately.
10 Policy Changes
win71 reserves the right to periodically review and update this privacy policy. Changes to the policy may be made for service improvements, legal changes, or business needs.
Notice of Changes
In the case of significant changes, registered users will be notified via email or platform notifications. The effective date of the change will be displayed at the top of the page.
Use After Changes
Continuing to use the platform after a policy change will be considered acceptance of the updated policy. If you object to any change, you may request that your account be closed.
Previous Versions
Previous versions may be obtained from the support team upon request.
11 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact win71's support team:
Live Chat: Available 24/7 (in Bengali and English)
Email: [email protected]
We generally try to respond to your email within business days.
Your privacy is the highest priority for win71. We are committed to earning and maintaining your trust as a safe and reliable platform.
Learn More
Play safely and responsibly at win71
Read our Terms & Conditions and Responsible Gaming pages to learn about our complete rules and policies.